Return and Refund Policy

If for any reason you are not satisfied with your order, you have 30 days from the purchase date to return it. Please note that all Bath and Body Products are non-returnable. All merchandise must be unworn and in the same condition, it was received. The customer is responsible for shipping charges when returning merchandise. 

Please contact our customer service team if you checked out as a guest.  They will be happy to help with your return. We will make our best effort to get back to you as quickly as possible during regular business hours, Monday - Friday, from 9:00 am to 5:00 pm EST. You can contact our customer service team by emailing INFO@SANDYCRABLIFE.COM  For immediate assistance, please feel free to chat with us during our regular business hours; click the chat bubble in the bottom right of any page to get started.

Send your return package to: 

Sandy Crab Life, LLC – WEB RETURNS

1665 US HWY 98 Box 777 Lorida, FL 33857  

Please include the following in the return package:  

Items you are returning 

Copy of the Returns slip 

Copy of original packing slip

Credits on Returns: You will receive an email confirming your request. The 'pending' status will change once we receive your items and the refund process has been approved based on original condition/and completed. Once we receive your return shipment, please allow 3 – 5 business days to process your refund. Your bank or credit card company may take up to 10 additional business days to post the refund to your account.     If for any reason you need assistance with a return please feel free to email us at: Email: INFO@SANDYCRABLIFE.COM Monday-Friday 9:00 am – 5:00 pm EST